Skip to content

Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using the website and services of OPTISWARE("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

OPTISWARE provides professional digital services including but not limited to:

  • Software development and training
  • Graphic design and branding
  • AI content creation
  • Mobile app development
  • Web development
  • Digital marketing and social media management
  • Video editing and content production

3. Client Obligations

As a client, you agree to:

  • Provide accurate, complete, and timely information necessary for project completion
  • Review and approve deliverables within agreed timeframes
  • Make payments according to agreed schedules
  • Provide necessary access, credentials, or materials required for the project
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited purpose

4. Intellectual Property

Your Content

You retain ownership of all content, materials, and intellectual property you provide to us. You grant us a limited license to use these materials solely for the purpose of delivering the agreed services.

Deliverables

Upon full payment, you receive full ownership rights to the final deliverables (source code, designs, documentation, etc.) as specified in your project agreement. We retain the right to use general knowledge, skills, and non-confidential aspects of the work for portfolio purposes unless otherwise agreed in writing.

Third-Party Assets

Some projects may include third-party components (stock images, fonts, libraries). You are responsible for obtaining necessary licenses for such assets unless explicitly included in our services.

5. Payment Terms

  • Pricing: Project costs are quoted based on scope and requirements. Quotes are valid for 30 days.
  • Deposits: Projects typically require a deposit before work begins, with the balance due upon completion or as specified in the project agreement.
  • Late payments: Overdue invoices may incur interest charges as permitted by law.
  • Refunds: Deposit refunds are considered on a case-by-case basis depending on work completed.

6. Project Timelines and Revisions

  • Estimates: Timeline estimates are provided in good faith but may be affected by scope changes, client feedback delays, or unforeseen circumstances.
  • Revisions: Standard projects include a specified number of revision rounds. Additional revisions may incur extra charges.
  • Client delays: Project timelines may be extended if client feedback, approvals, or materials are delayed.

7. Warranties and Disclaimers

We warrant that our services will be performed with professional care and skill. However:

  • Services are provided "as is" without warranties of any kind, express or implied
  • We do not guarantee specific business results or outcomes
  • We are not responsible for third-party service failures (hosting, payment processors, etc.)
  • We are not liable for indirect, incidental, or consequential damages

8. Limitation of Liability

To the maximum extent permitted by law, OPTISWARE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Confidentiality

We respect the confidentiality of your business information. We will not disclose your confidential information to third parties except as necessary to provide services or as required by law.

10. Termination

Either party may terminate a project agreement with written notice. Upon termination:

  • You pay for all work completed to date
  • We deliver all completed work paid for
  • Any unused deposits (minus work completed) may be refunded

11. Governing Law

These Terms of Service are governed by the laws of Ghana. Any disputes shall be resolved in the courts of Ghana.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by updating the "Last updated" date on this page. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, contact us:

Email: optisware@gmail.com

Phone: 027 691 2157

Location: Tema, Ghana